Visiting the Arts Centre

Here’s a round-up for what you can expect when visiting the Arts Centre to pay, book, collect tickets or see a show.

Booking Tickets – In Person
The Box Office is open from Mon to Fri 9.30am to 4.30pm, Sat 9.30am to 1.00pm and 45 minutes prior to events.

Collections
Paid-for tickets should be collected at least 15mins before the start of a show to avoid a last minute rush.

Ticket Prices and Concessions
Discounts are available to Artscene Members, unemployed, senior citizens, students, children under 16, those in receipt of income support, invalidity, benefit or disability allowance, and to a carer accompanying a disabled person. Please bring proof of status when making a booking.

Student Standbys
These tickets are available to anyone in full-time education for all Guildhall promoted shows for just £2.00, 15 minutes prior to a show, provided it is not sold out.

Refunds
Regretfully we are unable to refund money or exchange tickets. If an event is sold out we will try to sell unwanted tickets.

Children under 18 months
Children under the age of 18 months are not admitted into the theatre. Any child brought to see a performance must have a ticket and an allocated seat due to Health and Safety regulations.